terms of use
General Terms and Conditions
We are Practical Partners & Co (“we”, “our company”) and we own and operate the website www.ck1974.com (“this website”). Our website provides online shopping mode through the Internet and provides one-stop delivery service (hereinafter referred to as “service”).
Please read these terms carefully before you use this website. Your use of this website, or any part thereof, constitutes your agreement to be bound by the following terms and conditions. We may update this posting from time to time to revise these terms and conditions. The revised terms will be effective on the date of posting.
The company tries its best to ensure that the goods introduced on this website are the latest relevant information and prices, as well as the stock supply, and reserves the right to change the price of the goods without prior notice. All orders are subject to final confirmation and processing depending on the availability of the relevant goods . If any product cannot be provided to the customer due to out of stock, the company has the right to refuse to accept the order, or to provide a replacement product of the same type and price. If we are unable to supply any of the products on your order, we will notify you by telephone / whatsapp / email prior to your requested delivery date.
1. Registration
Guest without account placing order is allowed at checkout page after email verification.
Registration is not compulsory but recommended, which you manage your order and previous record.
1.1 By registering, you represent (and we are entitled to rely on such representations) that you are 18 years of age or over and capable of forming legally binding contracts. Persons below 18 years are only allowed to order necessary goods, otherwise, must accompanied with adult when placing order.
1.2 When registering, you must:
(i) provide true, accurate, current and complete information about you when completing the registration form;
(ii) ensure that personal usernames and passwords are kept secure;
(iii) Authorize us to assume that only you or a person authorized by you can log in to this website using your username and password
(iv) maintain and promptly update your registration information to ensure that the information is true, accurate, up-to-date and complete. We reserve the right to suspend or terminate your registration if we have reasonable grounds to suspect that any information is untrue, inaccurate, not current or incomplete.
2. Order
2.1 When you place an order, the product price is as shown on the date of order.
2.2 All product prices on this website are calculated in Hong Kong dollars.
2.3 The system will send an email to the email address you used for registration to send the invoice content of the goods ordered by the customer, and clearly state the ordered recipient, product type, quantity, and delivery address. The company is not responsible for the delay or failure to send emails due to the wrong email address provided by the customer, or other factors beyond the control of the company, such as communication network problems, email service provider problems, etc. The e-mail does not constitute a delivery commitment for the ordered product items, but you must get our phone confirmation before making the actual delivery arrangement.
2.4 We reserve the right at our sole discretion not to accept or cancel an order for any reason, including but not limited to:
(i) the product you ordered is not in stock;
(ii) delivery cannot be arranged for your region; or
(iii) The price indicated for one or more of the products you ordered is incorrect due to human or computer error or incorrect pricing information provided by the supplier.
2.5 You can notify us to cancel an unpaid order one working day (during office hours) before the delivery date. But it needs to be confirmed by us in the end. (Orders that have been paid cannot be cancelled, only the delivery date can be changed!)
3. Payment
3.1 The company not accepts cash on delivery, and all orders will be settled in Hong Kong dollars. Our orders are generally shipped after payment, except for a few special cases!
3.2 If we cancel an order for any reasonable reason (2.4 above) for which you have made payment, we will refund you. You agree and accept that we shall not be liable for any compensation for your dissatisfaction.
3.3 The company reserves the right to change the payment method for online shopping at any time without prior notice.
3.4 The products and prices displayed on this website are for reference only, subject to changes or changes during actual transactions.
4. Delivery service
4.1 Each order must comply with the delivery terms to enjoy free delivery service (limited to a single delivery location).
4.2 For delivery addresses without lift service or need to move stairs, the delivery service is limited to underground self-pickup.
4.3 When a gale signal is hoisted, a red or black rainstorm warning is in force, or we judge that it is not safe for delivery, the delivery service will be postponed. The company will not notify you to change the delivery date, and the delivery date will be postponed to the next working day.
4.4 We only deliver to certain areas in Hong Kong from Monday to Friday. We currently do not deliver to the following areas: (1) remote areas, (2) outlying islands, (3) any restricted areas and areas where trucks are prohibited from entering.
4.5 Through our staff or third-party suppliers, we will deliver the products you ordered to the delivery address you provide. When the product is delivered to the delivery address provided by you, you must receive the product in person {unless you have given us special instructions to inform us to leave the delivered product outside the door or at the lobby management office. Any risk is borne by you. } If for any reason you are unable to sign to receive the product, you agree and accept that we have the right, at our option, to charge you additional fees or to cancel your order.
4.6 When you receive the goods, you must check whether the goods are of the type and quantity you ordered, and whether they are damaged or spoiled. If you find that the product does not match the type and quantity of the order or is damaged, please notify the customer service department of the company immediately to arrange replacement of the product. If the customer has signed for the goods, the company has the right to refuse to replace them.
4.7 After placing an order, if there is any change in the delivery address or the selected delivery time, please notify us immediately for arrangement.
4.8 When the product you purchased has been delivered to you, you will become the owner of the product. Once the products have been delivered to you, you hold them at your own risk and we shall not be liable for their loss or damage.
5. Refunds and Returns
In general, all goods or services sold are non returnable and non refundable, unless in area specified as allowed with the following conditions fulfilled.
5.1 If you find that the product has the following conditions after receiving the goods, you can ask us to return the product and replace the product. However, all return or exchange requests must be made within seven (7) days of receipt:
(i) The product is damaged (non-artificial)/incomplete packaging
(ii) The tasting period is less than two months (excluding short-term sale items)
(iii) suspected quality problems
(iv) Omission or misdelivery of products
You must provide proof for verification of the above (item 5.1) request, including:
(i) Present a valid invoice to prove that the product in question was purchased from us; and
(ii) Take images/photos of the product in question and send them to us via email/WhatsApp as evidence.
Once all the above (item 5.1) claims are verified, we will arrange return and exchange for the same product within seven (7) days. If the product is not in stock, we will issue you a refund.
6. Ownership
The company reserves the ownership of the goods until the customer settles the payment. All risk in the goods passes to the customer upon delivery of the goods.
7. Force majeure
If the company fails to accurately provide the services you need due to force majeure (including natural disasters, fires, floods, accidents, riots, wars, government policies, strikes, customs seizures) or any circumstances beyond the control of the company , the company will not assume any responsibility to the user or any third party.
8. Disclaimer
8.1 The company, its employees, contractors and any third-party suppliers (hereinafter collectively referred to as “We”) make no representations or warranties regarding the following matters:
(i) the completeness, quality, operation, use, accuracy or timeliness of this website or all information stored on or obtained by this server or any other server of this website (“Related Information”), or its suitability for any purpose suitability or use;
(ii) any products or services solicited, offered or obtained through this website or based on the information;
(iii) access to this website or the related materials will be uninterrupted, or the materials are correct, or the related materials do not contain any computer virus or polluting or destructive;
8.2 You may not rely on the information. We shall not be liable for any indirect or direct damages, losses, costs or expenses suffered by you as a result of your reliance on or use of the information or this website.
9. Promise
9.1 You represent, warrant and undertake that you will not use this website for the following purposes:
(i) use this website for any fraudulent or illegal purpose;
(ii) use the Site to defame, abuse, harass, stalk, threaten or violate the rights of others (including without limitation the rights of privacy or publicity of others);
(iii) obstruct or interfere with the operation of this website or the servers or networks used by this website; or violate any requirements, procedures, policies or regulations of such networks;
(iv) transmit or distribute to this website any viruses, worms, Trojan horse programs or other computer code which are harmful or invasive or which may or intend to damage the operation of any hardware, software or equipment or monitor the use of any hardware, software or equipment;
(v) reproduce, duplicate, sell, resell or exploit any part of the Site (including applications or software), or use or linking thereof, for any commercial purpose;
(vi) revise, adapt, translate, reverse engineer, decompile or disassemble any part of the Site;
(vii) frame or reproduce any part of the website without our prior written consent;
(viii) create databases by means of organized downloading and storage of content, user content or any website content; and
(ix) Infringe any copyright, design rights and intellectual property rights of the goods.
9.2 You understand that this website has no obligation to screen content in advance, but this website has the right (but not the obligation) to refuse or delete any content that may be provided through the service at its sole discretion. Without prejudice to the above rights, this website reserves the right to remove content that it deems to be in violation of the terms and conditions or otherwise inappropriate.
10. Linked Sites
Certain links (including hyperlinks) on this website will take you away from our website. Links are provided for your convenience only and the inclusion of any link does not imply our endorsement or endorsement of the linked site, its operator or its content. We are not responsible for the content of any website other than ours.
11. Intellectual property rights
Intellectual property rights in, selection Need help?
Contact us at {email: ck1974store@gamil.com} for questions related to terms and conditions.or arrangement of, all content, user content, design, text, images and other materials on this website are owned, controlled or licensed to us. Any authorized use without prior written approval is strictly prohibited. All trademarks, product names and company names or logos on this website are the property of the Company or their respective owners. We do not grant approval for the use of any such trademarks, appearance, product names, company names, logos or designations, and such use may constitute a violation of the rights of the holders.
12. General matters
12.1 The Company reserves the right to amend these terms and conditions at any time without prior notice. In case of any dispute, the company’s decision shall be final.
12.2 The Chinese translation of these terms and conditions shall prevail.
12.3 We take privacy issues very seriously. Our Privacy Policy covers our use of any information you provide. By using our services, you agree that we may collect, store and use information about you in accordance with our Privacy Policy. You acknowledge and agree to be bound by the terms of our Privacy Policy.
12.4 We reserve the right at our sole discretion to refuse access to our website or any part thereof without notice and to refuse to provide our services to any user who breaches these terms and conditions.
12.5 You may not assign or otherwise deal with all or part of your rights and obligations under these Terms and Conditions. (except with our written consent).
12.6 These Terms and Conditions set forth the entire agreement and understanding of the parties and supersede all previous agreements, understandings or arrangements, whether oral or written, with respect to the subject matter of these Terms and Conditions. Neither party is entitled to rely on any agreement, understanding or arrangement not set out in these terms and conditions.
12.7 These terms and conditions are governed by the laws in force in Hong Kong. You agree to submit to the exclusive jurisdiction of the Hong Kong courts. If any part of this Agreement is legally unenforceable, that part will be effective to the fullest extent permitted by law, while the other parts will remain in full force and effect.
12.8 You agree to defend and indemnify us from any claim, action or demand, including but not limited to reasonable legal and accounting fees, arising out of your use or alleged use of this website or its content or your breach of this agreement and hold harmless us, our directors, officers and agents.
12.9 If necessary, we will collect a plastic shopping bag fee of HK$1 per plastic shopping bag as required by Hong Kong law.
Need help?
Contact us at {email: ck1974store@gamil.com} for questions related to terms and conditions.